Clear Vision, Values Key to Quality that Drives Results: ASQ, Forbes Research
MILWAUKEE, WI — Clearly stated quality vision and values, and unequivocal leadership are key components to a successful culture of quality that can help organizations drive results, according to new research from ASQ and Forbes Insights.
But only about 60 percent of all respondents say management unequivocally supports their organization’s quality vision and values, of which about 60 percent say are clearly stated. In Europe and Asia, about 50 percent of respondents say their organizations have clear quality visions and values, according to the research.