On company visits, Carmine Liuzzi says people will occasionally clean off the quality manual before they give it to him. If you have a 50-page quality manual that needs dusting, the ISO 9001: 2015 standard may help. The revision draft does not call for a quality manual, says Liuzzi, vice president of training and improvement solutions at SAI Global, which means companies can decide how to implement quality.
The latest changes build on a history of almost thirty years of ISO 9001.