When faced with a situation, whether it be a problem or a decision, we typically need the right answer, and quickly! There are many tools, techniques and processes that are at our disposal, such as Six Sigma, but many of these take time.
All too often when a quick solution is needed we either abbreviate the rational choice or circumvent it altogether by falling back on our thinking biases. We all have preconceived ideas and bias created from earlier situations. At times these fallback positions that have helped form our decision-making capabilities have worked out and may have seemed brilliant at the time, but in many situations they didn’t work out well. The result may have created other problems since jumping to conclusions often compounds problems instead of solving them.