ASQ World Conference on Quality and Improvement to Focus on Customer Experience, Risk and Change
MILWAUKEE, WI — Risk and change, customer experience and quality as a competitive advantage are among the focus areas of the 2017 ASQ World Conference on Quality and Improvement.
Attendees of the ASQ conference — May 1–3, Charlotte, N.C. — will learn ways to immediately identify and assess risk, focus on the customer, and use quality to drive profitability. Furthermore, attendees will learn to decrease waste, improve productivity, and increase operational efficiency in their organizations. Each educational session will present real-life applications, solutions, and results based on quality principles, while the workshops will allow attendees to dive deeper into quality theories with hands-on learning activities.