CINCINNATI — Michelman announced its transition to the ISO 9001:2015 certification for US operations.
Michelman was originally certified on the ISO 9000 standard in 1995. The ISO 9001:2015 standard is based on seven quality management principles that, when followed, ensures a business is positioned to consistently create value for its customers. These principles are customer focus; leadership; engagement of people; process approach; improvement; evidence based decisions; and relationship management.