I have spent numerous years working in and with all aspects of quality. During my earliest time in industry solving problems was more of a singular focus, but over the years the focus has become more of a team effort.
Regardless of the approach, one of the things I have learned is that the use and application of the various quality tools plays a significant role in the success of the project. However, it’s the human element that really makes the difference between success and failure in meeting the challenges of the organization.