Whether you’re training employees, tracking defects, or conducting audits, a good quality management system should make life easier.
More than one million organizations can’t be wrong. It makes sense that ISO 9001 certification would garner such numbers: an ISO 9001 initiative is all about making the organization better. This seems to have universal appeal, judging from the 178 countries in which ISO 9001 certification is in place. But how does this affect you and your organization? Continuous improvement happens through efforts on many fronts, from properly training employees to getting management support. In most cases, navigating the continuous improvement process involves software. Software plays a role in managing defects, complaints, audits, training, documents, and a host of other factors. In particular, quality management software helps organizations meet industry standards such as ISO 9001. The standard allows organizations to choose how to go about this.