Yes, it’s true, teams can be ineffective. But they don’t have to be that way. Well-run teams are creative and innovative. They improve processes, save money, and delight customers (internal and external).
Since 1985, the International Team Excellence Award (ITEA) Process has been showcasing team success stories for the quality community. Since the inception of the program, over 1,500 teams from 23 countries have participated in this unique process.