Increasingly, manufacturers are looking at the potential of digital transformation to improve their competitiveness. The benefits in quality management are particularly compelling—offering the ability to optimize product quality and customers’ experiences by streamlining audits and reporting, improving batch and process manufacturing workflows, and synchronizing production centers to improve perfect order performance.
However, the efforts to convert manual processes into digitally enabled ones can be imposing. All too often, digital transformation initiatives will uncover gaps in quality and compliance processes that need to be closed. At the same time, the quickening pace of sales cycles, competitors, supplier quality, costing, and pricing decisions—all driven by buyer’s compressed timeframes—make those gaps more challenging to bridge.