As expressed in the blog 3 Functional Ways Risk is Critical to Quality Management by LNS Research, an organization’s approach to enterprise quality management should never remain stagnant.
“Certainly there are timeless elements of quality management strategies that have been applied for decades and will continue to be applied over time. But advances in computer and web-based systems have brought specific quality management tactics to the next level. We are now witnessing an unprecedented level of access and visibility into quality management metrics and performance, in some cases on a real-time basis.”