Quality 4.0 integrates the features from Industry 4.0 with traditional quality tools to achieve operational excellence, improved overall performance, and innovation. Quality 4.0 combines people, processes, and technologies to accomplish these goals, along with complete digitalization of quality management systems theory. Quality 4.0 is not a substitute for traditional quality tools but rather builds and improves upon them.¹
According to the American Society for Quality (ASQ), quality can have two meanings: