Hill Cox, a longtime columnist for Quality as well as president of Frank Cox Metrology Limited, has seen his share of calibration disputes in the sixty-plus years he’s been in this business.
“Readers write to me for advice, and you can tell by the letter it’s an internal problem at the company with one guy fighting the other guy,” says Cox. “I try to delicately point out where the errors are and hope all’s sweetness and light by the end of it all. It comes back to the people doing the job have to know what they are doing, and what factors affect what they are doing.”