Your company finally received that long-anticipated order for additive manufactured parts. Those parts are processed in record time and the order is promptly fulfilled. A week later … your worst nightmare comes true. The parts are returned ¾ rejected for not meeting the dimensional requirements outlined in the customer’s engineering drawing. They are asking for replacement parts that meet their spec. You don’t have the measurement technology needed to understand the problem, or if corrective action is even possible.
But wait, it gets worse. Your customer is an original equipment manufacturer (OEM) with sophisticated metrology devices and decades of experience employed in their metrology lab. Furthermore, your manufacturing team does not know how to interpret GD&T symbols on the client’s print, never mind having the right tools to verify the parts.