Digging Deeper with Root Causes

In an earlier article, "Finding Root Causes: How to Identify and Understand the Core Issues", we looked at 5-Why analysis as a tool to uncover the root cause of a problem. And we saw that 5-Why is simple, but remarkably powerful.

But in any real-world problem, there are likely to be multiple causes in play at once. So it is helpful to extend your root cause analysis by looking at the problem from several different angles.