The past year has taken a toll on companies that have had to shift gears and innovate in order to remain afloat, serve customers and quickly pivot to meet a changing situation. I
When it comes to operating and growing a successful business, the ultimate goal is to create loyalty among consumers and establish a positive brand reputation. What keeps customers coming back to a business is knowing — and expecting — they are receiving a high-quality product.
Evolve or die, as the saying goes. Is that true for quality management and for quality management systems software? In today’s rapidly changing world, I have to say that it absolutely is.
For those of us in the manufacturing world, measurements on products and processes are all important to ensure the products will meet customer requirements, perform correctly, safely, and for a reasonable lifespan. We place our faith in the measurements to accept or reject product—or to adjust the manufacturing process. But are the measurements correct—and how would we know?
An object hanging from a string, moving back and forth, is more than something used to entertain cats or hypnotize patients in old horror movies. It’s called a pendulum.
Quality 4.0 is the latest initiative for companies looking to improve operational efficiency and product quality through digital technology. Transforming quality management is essential to address the major challenges posed by changing global markets and disruptive technologies, particularly in regulated industries.
It has happened to all of us. We are inspired by a compelling idea that will drive gains in quality, only to have our bubble burst by peers that don’t share our enthusiasm.
How can a QMS help your organization to achieve a strategic culture of quality? What can you learn from the unique challenges other organizations face in different industries?