It shouldn’t come as a surprise, but even after all these years the ISO9001 quality management system (QMS) requirements still come under attack and mostly from those in the quality profession. I recently read another super critical appraisal of ISO9001 from someone who commented they were on the “front lines.” I’m not sure what front lines they’ve been on, but it’s obviously not the same ones I’ve been on.
The management systems auditing community has recently engaged in a lot of talk about how to audit a quality management system (QMS) when there are minimal requirements for documentation in the ISO 9001:2015 standard.
People often talk about the high failure rate for software implementation projects. Stories abound about failures in CRM, MES, SCM and QMS, but the stories are especially disturbing when they involve ERP.
Whether using ERP and MES systems, or even Excel, many manufacturers rely on data from numerous disparate sources to provide them with the information they need to create a quality product.