Items Tagged with 'Face of Quality'

When errors occur in manually entered data for project reports, it’s crucial to communicate with your supervisor and request more time to correct them. Acknowledging that mistakes happen, the priority should be on identifying and validating any unusual entries to ensure the report is reliable.

My career in employee involvement initiatives has shown me that while top management commitment is essential for successful quality programs, gaining middle management buy-in is equally important for translating that commitment into action.

In the early stages of my career, conflict resolution was direct and forceful, often involving blunt criticism and harsh language. However, a key learning experience came when my manager confronted me about a mistake, followed by supportive dialogue, teaching me the value of constructive criticism.

Change management is a process for ensuring that the people affected by change understand the nature of the change and the reasons for it. Successful change management is an all-hands-on-deck activity.

As many manufacturers realize, a forecast is always a gamble. At best, it is an educated guess.

This column continues the discussion on delivering the best effort to break through roadblocks as we journey through life. If you haven’t had the chance to read my previous column, I would encourage you to do so.

Few things are as frustrating as knowing someone has more to give in their job, to their family, or to society, but he or she routinely withholds their best efforts. How do you contend with this condition?

Not long ago, I had a conversation with a senior quality manager at a large manufacturing operation about the future of the quality profession.

For many successful men and women in all walks of life, the key to success was that they were motivated more, at least in the beginning, by what was needed, or by what they felt they had to do, than thought of financial gain.