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“The point we want to make with this is that we’ve found many businesses don’t really take advantage of all the functions and features that can used, especially with the various upgrades available,” said Evan Miller, president and CEO of Hertzler. “Also, maintenance of such systems often gets lost in the everyday shuffle of work and meeting production deadlines.”
“This applies to whatever brand of SPC software companies may be using,” Miller said. “What businesses often fail to appreciate is that with a little more attention to optimizing their systems and employing the full range of capabilities their system provides, they can save time and improve productivity.”
Activities may include optimization of the system for faster operation, optimizing or enhancing data entry procedures, adding text and email alarms to notify key people of problems, automatic archiving, database maintenance or conversion, feasibility analysis for new projects, and personalized training on specific issues as well as for features and functions that are under utilized or recently available with updated version.
“We clean up the clutter that commonly happens with any system over time, set up some useful automatic functions, and educate the client on the breadth and depth of what’s possible with the system,” said Miller. “With this kind of tune up and training, we’re basically making their system a more powerful tool for them to use.”
“This kind of attention is key for any business wanting to take maximum advantage of advancing SPC technology.”