The ISO certification auditing process can be daunting, especially if the auditor is going to be evaluating your company’s gage management processes based on data housed in your Excel spreadsheets or hand-written documents and note cards stuffed in three-ring binders.
Spending too much (time or money) on part disposition? Start with an analysis of your measurement system. Even a marginal measurement system could contribute up to 30% of the variation seen in your control chart.
Quality professionals know the value of good measurement systems. They know that without trustworthy, high quality data you cannot make good business decisions. Unfortunately, most business people and many engineers don’t understand this value.
Imagine driving down the interstate at full speed—when you can see only 2% of the road.
Nerve-wracking? Nightmare-inducing? Sure. But manufacturing companies of every size and in every industry hinge product quality, customer satisfaction, and ultimately profitability on only about 2% of the available quality data. No wonder quality managers are losing sleep.