"In a company valued by its owners for its ability to generate cash, training is often seen as an expensive waste of capital," wrote one respondent to Quality Online's training survey.
According to a recent American Management Association survey, there is a direct correlation between increased training activities and improvements in worker productivity, profitability and shareholder value in both the short and long term. The report states, "Companies that increased their training activities were three times more likely to report increased profits and shareholder value than companies that cut back on training. They were 66% more likely to report productivity improvements, twice as likely to reduce their turn-over rates and 150% more likely to improve the quality of their products and services."