Mailbag: ISO Common Sense

Dear Editor,

I don't understand how so many "quality professionals" can develop their own quality management system (QMS) and then cry so hard about how much documentation it contains! If you want a manageable quality system, then build it that way from the get-go. Far too many companies try to record how many thumbtacks to put in the postings on the bulletin board when that is not the intention of a QMS at all. Few companies I know get paid according to how many complicated procedures they can write. The fault here doesn't lie with the people who write the ISO standards, but with the people who try to implement them without a big dose of good old common sense!

John Dennis
ISO Coordinator
Bon L. Manufacturing Co.
Carthage, TN

Did you enjoy this article? Click here to subscribe to Quality Magazine. 

You must login or register in order to post a comment.




Karen Spencer, Clinkenbeard's quality manager, discusses what makes the plant stand out, advice for other plants, and looks to the future.
More Podcasts

Quality Magazine


2015 May

The May 2015 edition of Quality Magazine includes articles on cloud technologies, depth gages, ISO 9001, digital inspection and cool new products.

Table Of Contents Subscribe

Topics to Talk About

What topics would you like to see Quality cover more?
View Results Poll Archive

Clear Seas Research

qcast_ClearSeas_logo.gifWith access to over one million professionals and more than 60 industry-specific publications,Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.


Facebook2015_40 twitter_40px.png  youtube_40px.pnglinkedin_40px.png  GooglePlus_40