Industry Headlines

MOST SIGNIFICANT BUSINESS INNOVATIONS NAMED

September 1, 2003
/ Print / Reprints /
ShareMore
/ Text Size+

MIDLAND, MI—An international research study of companies has revealed that corporate executives perceive that total quality management has been the most significant business innovation for their companies.

Findings of the study, conducted on behalf of Dow Corning Corp. by HI Europe, show that 40% of executives surveyed rank total quality management as the most important business innovation for their organizations in the past three years. Respondents included 691 executives from a range of industries throughout the Americas, Europe and Asia.

“These results reflect clear trends in the external business environment,” says Scott Fuson, global executive director for marketing, sales and customer service at Dow Corning. “It indicates that companies seeking to compete in the global marketplace need to maintain a consistently high standard of product quality around the world.”

Perceptions about the importance of total quality management ranked highest in Asia, where 45% cited it as the most significant business innovation for their companies.

Process engineering and supply chain management ranked as the second and third most significant business innovations, respectively. Among respondents who cited process engineering, the results were strongest in Europe, where 27% felt it was the most significant business innovation.

Did you enjoy this article? Click here to subscribe to Quality Magazine. 

You must login or register in order to post a comment.

Multimedia

Videos

Podcasts

 In honor of World Quality Month, we spoke to James Rooney, ASQ Past Chairman of the Board of Directors 2013, for his take on quality around the world.
For more information, read the ASQ Speaking of Quality column.
More Podcasts

Quality Magazine

CoverImage

2014 September

Check out the September 2014 edition of Quality Magazine for features!

Table Of Contents Subscribe

The Skills Gap

What is the key to solving the so-called skills gap in the quality industry?
View Results Poll Archive

Clear Seas Research

qcast_ClearSeas_logo.gifWith access to over one million professionals and more than 60 industry-specific publications,Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.

eNewsletters

STAY CONNECTED

facebook_40.png twitter_40px.png  youtube_40px.pnglinkedin_40px.png