ENHANCING EMPLOYEE SKILL PROVIDES A COMPETITIVE ADVANTAGE.
Education and training of the organization is important, if not critical, for not only the current health of organizations but future survival as well. After my October 2013 column there were many who voiced comments; therefore, I thought it worthwhile to focus a column on the importance of management support for training.
Although most managers agree that training and development of their employees is vital to their company’s future, their actions speak more forcibly because many of those managers are unwilling to allocate the time, money or resources to make the investment in training. Certainly training can be expensive and for most organizations it is not an expense which can be “passed on” to their customers, leading to the age-old argument on the return on investment discussed in my October column.