Quality Exclusives

Case Studies: A 23-Year CAM Partnership

Wanders Metaalproducten B.V. has manufactured fireplaces, stoves and storage units for 40 years. After purchasing a computer numerical control (CNC) punch in 1986, which was programmed manually, they purchased a CNC laser two years later and decided to purchase a single computer-aided manufacturing (CAM) system to drive the two.
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Off-Topic: CT Goes Jurassic

North Star’s X-View ISG Inspection Services Group was contacted with an exciting and unusual request. The Science Museum of Minnesota wanted X-ray images of a fossilized Jurassic-period crocodile skull that had been discovered on a ranch in Wyoming.
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The Entitlement Trap

Many organizations use the concept of entitlement to guide them when setting project goals. Entitlement may be preventing those organizations from achieving breakthrough results, in turn missing potential savings from improvement projects.
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Case Studies: Fastening Quality Management

A manufacturer of fasteners implements a tailored enterprisewide business management system as a unified, single platform solution for quality management.
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Case Studies: A 49,000-Pound Challenge

To meet a customer request, a service provider to the aerospace industry acquires a materials testing machine with 60,000-pound capability for the testing of aircraft shock absorbers.
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Off-Topic: Digital Sensors Uncover Earthquake Victims

The May 12, 2008, earthquake in Sichuan, China, left nearly 70,000 dead, more than 18,000 missing and more than 374,000 injured. Digital airborne sensors were used in the rescue effort, sending image data to relief workers, who used it to locate people in need of aid.
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Quality Manufacturing in India: A Quiet Revolution

As globalization has swept the world in the past decade, the conventional wisdom says that China is becoming the world’s factory while India is where you go for services. India has historically been associated with shoddy products, unreliable delivery and uncertain pricing. But some things have changed-and changed drastically.
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Case Studies: Modeling an Optimized Enterprise

To drive its optimization efforts, Seagate, manufacturer of storage solutions, adopted enterprise-modeling software that supports model-driven Six Sigma and Lean by combining business process modeling and statistical analysis to help improve business processes.
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Case Studies: DOE Eliminates Defects

Tier 1 automotive supplier Johnson Controls Inc. produced 6 defects out of 10,000 units fabricated each week, resulting in a Sigma level of 5.1. The company wanted to achieve higher quality levels and contacted Middle Tennessee State University (MTSU), requesting a design of experiments (DOE) study to determine root causes of torque failures and areas of improvement.
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Off-Topic: NDT Technology Unlocks the Secrets of Prehistoric Life

For many, nondestructive testing (NDT) techniques have always been associated with applications involving safety inspection for quality driven industries such as aerospace, automotive, energy and oil, electronics, and manufacturing. Now, thanks to the Leonardo Dinosaur Project, that scope has been expanded into a new scientific era of digital NDT research.
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 In honor of World Quality Month, we spoke to James Rooney, ASQ Past Chairman of the Board of Directors 2013, for his take on quality around the world.
For more information, read the ASQ Speaking of Quality column.
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