Articles by Thomas Sloma-Williams

The Last Word: True Partnerships Endure

June 2, 2008
During a recent search through the Quality Magazine archives, I found a copy of a 20-year-old letter from a service provider to one of its customers. After a long-term relationship with the manufacturer, the provider severed relations because the manufacturer had reduced what was once a partnership to that of a “commodity supplier.” Hats off to the service provider for having the courage to lose 25 years of business with that manufacturer rather than reduce the full range of his expertise available in his offerings.
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The Last Word: India is the Train to Catch

April 25, 2008
As most of us pay attention to the largest players in the automotive industry, one smaller automotive manufacturer, in a largely ignored part of the world, is demonstrating that it is the company that bears watching.
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The Last Word: ‘Balance' in Favor of U.S.

March 28, 2008
Where should the “line” be drawn about technology the United States allows to be transferred to foreign companies?
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The Last Word: The "Three R's" of Today

February 22, 2008
Risk, reward and refinement are the “three R’s” of today’s manufacturing world.
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The Last Word: Solving the Shortage

February 1, 2008
The 2008 elections are in full swing. Both the Republican and Democratic debates have been somewhat predictable. As I write this, voters in Nevada, South Carolina and Michigan are set to make their presidential primary choices. In all three states, as in many other parts of the country, people are concerned with the threat of, or actual, job loss.
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The Last Word: Workers of the World

January 2, 2008
Welcome to 2008! Looking into a new year, what should prove noteworthy to monitor? The issue that should be watched, whether it gains any headlines, is “the worker.”
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The Last Word: A Look Back...and Ahead

November 21, 2007
It’s customary to look back and assess the past year. Not wanting to buck this tradition, I pulled out my folder of manufacturing and quality-related highlights, and lowlights, from 2007. As I write this there is still one month to go in the year, so I ask for your indulgence should something major occur from mid-November through December.
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The Last Word: A ‘Cure' for Media's Bad News

October 29, 2007
No matter how many times I think I have addressed the topic of manufacturing health in the United States, it seems like I always find myself revisiting the subject.
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The Last Word: More Hours are Half the Story

October 1, 2007
If it seems as if you are spending more time in the office, you are correct. That should be no surprise for Quality Magazine subscribers. In July, our Quality State of the Profession Survey revealed that 33% of you experienced an increase of work hours during the past year and 28% expect your work hours to increase during 2008.
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The Last Word: Helping China's Quality

August 27, 2007
Never has it been so evident that quality is an issue in China as it has been lately. Informing and educating Chinese manufacturers about quality also is part of the solution. Many measurement, test and inspection tool makers doing business in China are leading the education effort of quality to Chinese manufacturers. The more knowledge Chinese workers, from management to shop floor operators, have about quality, the better all of us will be. Quality Magazine will join in that effort.
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