H. James Harrington


H. James Harrington is an American author, lecturer, consultant, international performance improvement and quality guru, entrepreneur, engineer and business man. Over his long career he has developed many concepts; some of the more important ones are: poor-quality cost; total improvement management and business process improvement.

Harrington has authored 35 books and created ten software packages on performance improvement. His career in quality and performance improvement spans more than 65 years.


Six Sigma in Health Care: A New Prescription

Six Sigma is a firm belief that we can all be nearly perfect, do near-perfect work all of the time and that we have the potential to be creative. 

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Charles J. Hellier has been active in the technology of nondestructive testing and related quality and inspection fields since 1957. Here he talks with Quality's managing editor, Michelle Bangert, about the importance of training.
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Quality Magazine


2014 December

Check out the December 2014 edition of Quality Magazine for features!

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The Skills Gap

What is the key to solving the so-called skills gap in the quality industry?
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