H. James Harrington


H. James Harrington is an American author, lecturer, consultant, international performance improvement and quality guru, entrepreneur, engineer and business man. Over his long career he has developed many concepts; some of the more important ones are: poor-quality cost; total improvement management and business process improvement.

Harrington has authored 35 books and created ten software packages on performance improvement. His career in quality and performance improvement spans more than 65 years.


Six Sigma in Health Care: A New Prescription

By H. James Harrington

Six Sigma is a firm belief that we can all be nearly perfect, do near-perfect work all of the time and that we have the potential to be creative. 

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 In honor of World Quality Month, we spoke to James Rooney, ASQ Past Chairman of the Board of Directors 2013, for his take on quality around the world.
For more information, read the ASQ Speaking of Quality column.
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2014 September

Check out the September 2014 edition of Quality Magazine for features!

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