Management

Articles and information covering management philosophies and organizational methodology in quality control.

ARTICLES

From the Editor

Control

The key to improving processes and getting certified.
May 10, 2013

The official definition of the word “control” is: to exercise authoritative or dominating influence over; or to adjust to a requirement.


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Legal Insight

Corporate Governance

Understand the basic legal framework.
May 9, 2013

Corporations are legal entities and one of several ways to structure a business. All corporate stakeholders should have a solid grasp of basic corporate governance. Owners, managers and shareholders should understand their rights and responsibilities.


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Speaking of Quality

The Quality Toolbox for Supply Chain Management

Helping improve the emotional fabric of customer-supplier relations.
May 8, 2013

In March 2013, Lululemon, a billion-dollar Canadian athletic apparel company, made headlines after the media got wind of an unusual story. The Vancouver-based company recalled its popular black yoga pants after customers complained that the active wear was too sheer.


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Face of Quality

Organizational Culture and Work

Understand the variables that affect employee self-determination.
May 2, 2013

Recently a discussion centered on organizational empowerment, its relationship to employee self-determination, and the impact on opportunity. The following is a summary of a recent conversation with one of our readers.


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Management

Take the Fear Out of Audits

Audits don’t have to be big, scary events. Done right, they can help a company improve.
May 1, 2013

Charlie Clark was once auditing a company when a box of out-of-calibration gages fell from the ceiling.


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Webinar: Spearheading Growth in Troubled Times

April 23, 2013

The Harrington Institute Fellows are hosting a free webinar on Wednesday, May 1.


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Speaking of Quality

The ISO Standard

Management system standards aren't going away.
April 18, 2013

ISO 9001, the international standard for quality management systems, has been growing in popularity since 2010.


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Analysis

Where is the Next Big Opportunity for CMMs?

The answer lies on the shop floor.
April 17, 2013

The market for coordinate measuring machines (CMMs) is mature and, as such, experiencing low revenue growth rates.


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2013 'The MFG Meeting' Draws Nearly 700

April 16, 2013

The 2014 MFG Meeting will be held at the Arizona Biltmore in Phoenix, AZ, March 5-8.


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U.S. Industrial Manufacturers Optimistic About Economy

April 16, 2013

Nearly 80 Percent of Manufacturing Executives Predict Revenue Growth in 2013, says PwC.


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Multimedia

Videos

Podcasts

Bill Arbogast explains his perspective on quality, ISO 9001, and how to manage inevitable business changes.


Read: The 2013 Quality Professional of the Year

 
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THE MAGAZINE

Quality Magazine

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2013 May

Check out the May 2013 edition of Quality Magazine for features about Measurement, Software and Test & Inspection.
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A Practical Field Guide for ISO 9001:2008

The purpose of this field guide is to assist organizations, step by step, in implementing a quality management system (QMS) in conformance with ISO 9001:2008, whether from scratch or by transitioning from ISO 9001:2000. It examines each sub-clause of Sections 4–8 of ISO 9001:2008, which contain the requirements, and gives a list of the documentation/documents required, internal audit questions, a summary of management’s responsibilities, and a flowchart of the steps that need to be undertaken to satisfy the requirements.

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