While 2021 was a challenging year for many, others found ways to excel in spite of everything. Even amidst a pandemic, these companies continued to shine.
Our annual Quality Leadership ranking provides much-deserved recognition for companies that prioritize quality. The survey was conducted in the fall of 2021. As with past rankings, companies were evaluated on a range of factors, including continuous improvement and quality programs; contribution of quality to profitability and shareholder value; average number of hours that employees receive quality training; scrap and rework as a percentage of sales; warranty costs as a percentage of sales; and registration to various standards such as ISO 9001. Do you think your company excels in these areas? If so, look for our survey this fall and perhaps you will see your company listed in 2023.