Motivation for wanting to be an auditor is critical to be an effective auditor. I have concerns when someone expresses to me that “I am tired that this is not being done or everyone is getting away with this or that.” 

Smart manufacturing, like many other industry “smart” initiatives, harnesses a plethora of integrated people, process, and technological elements to drive successful value creating outcomes.

Regardless of the business you have customers and some of them are unhappy. Coping with these customers is an inevitable part of everyday business life and how you deal with them is a predictor of success.

Rube Goldberg is an American cartoonist well known for his illustrations depicting overly elaborate devices designed to accomplish relatively simple functions. These types of devices became widely known as Rube Goldberg machines.

Manufacturers across a range of industries lean on statistical process control (SPC) operations management methods to handle various customers and compliance requirements while keeping yield and quality high.

What is the best way to encourage a continuous improvement culture?  While organizations have historically used rewards to entice employees to support these efforts, upper management’s ongoing and visible support is the best way to make continuous improvement “a way of life,”

In 2020, seeking to engage and contribute as a new member of the ASQ Board of Directors, I volunteered to participate in a diversity, equity, and inclusion task force.

Most organizations have discovered that their future success hinges on reinventing themselves as a lowest-cost producer. One of the keys is to focus on actions that can impact real costs every day.

A great deal of life advice from a great many people suggests that focus should be placed on the positive while dismissing the negative.

Statistical process control (SPC) helps organizations monitor and control quality. It enables manufacturers to boost efficiency, minimize waste, and detect problems early. Quality and process monitoring is key to efficiency in manufacturing.