The first time it happened was in 2009. I was about to take the helm of a 34-foot catamaran in the British Virgin Islands as captain, my baptism into the world of “bareboat” sailing. “You’re good to go,” said the dockhand. 

When manufacturers are faced with responding to a major market or global disruption, it’s natural to focus on the daily details of quality and operational management. But to ensure resilience for the next disruption, you must take a step back and look at the bigger picture. 

Many manufacturing organizations know that modernizing their quality management systems is imperative—but they hesitate when they consider the potential scope of the project. A proof of concept helps you take the first step.