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Home » Authors » Grace L Duffy MBA, LSSMBB

Grace L Duffy MBA, LSSMBB

Grace L. Duffy has over 45 years’ experience in successful business and process management in corporate, government, education, and healthcare. Grace uses her experience as president, CEO, and senior manager to help organizations improve. She has authored 15 texts, additional book chapters, and many articles on quality, leadership, and organizational performance. She is a frequent speaker and trainer. Grace holds an MBA from Georgia State University. She is an ASQ CMQ/OE, CQIA, SSGB, and CQA.  She is an LSS Master Black Belt, ASQ Fellow and Distinguished Service Medalist.

Articles

ARTICLES

QM 0322 Management B feature image
Management

(PM)2–Method: Learn More About the Basics of KPI Management

Picture yves van nuland
Yves Van Nuland PhD
Grace L Duffy MBA, LSSMBB
March 1, 2022
5 Comments

This (PM)2 method can be applied to any organization, public or private, and contributes to the better management of a country as described by the authors in our SAC-Model. 


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two people in hard hats in a factory setting

Assessment of a Best Practice

The goal is to achieve excellent results.
Picture yves van nuland
Yves Van Nuland PhD
Grace L Duffy MBA, LSSMBB
May 7, 2021
68 Comments

In management literature you will often encounter the concept of a best practice. However, until recently no method was available to assess a best practice. 


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Web Exclusives

Cost of Quality without Dollars is Theory of Constraints

There is rich opportunity for effective continuous improvement or sustainability in partnering the concepts of Cost of Quality and Theory of Constraints.
Grace L Duffy MBA, LSSMBB
September 3, 2020
11 Comments

The recent Covid-19 pandemic reminded me of an opportunity working with a federal government agency where I was asked to train high level scientific professionals on the concepts of Cost of Quality.


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