Articles by Grace L Duffy MBA, LSSMBB

In the ever-evolving landscape of quality management, where innovation meets unwavering commitment, the ASQ Fellows community stands as a beacon of excellence.

Many work in teams, and some facilitate projects and improvements. This can be challenging without proper techniques. Effective facilitation combines processes with human factors, highlighting the importance of working with people.

Industry 4.0, or Technology 4.0, signifies the shift towards automation, data exchange, and advanced technologies like AI and IoT in manufacturing and beyond. Its value lies in aligning with organizational goals and strategic plans and enhancing employee efficiency, offering a comprehensive approach to modernizing operations across the board.

Explore how AI can revolutionize country management models. Discover the results of our test on ChatGPT 3.5. Learn about the potential and limitations of AI for management and quality professionals.

An organization should be at least at level 3, Defined Systems Approach, of the Management System Maturity Model to reap the rewards of a culture of excellence.

This (PM)2 method can be applied to any organization, public or private, and contributes to the better management of a country as described by the authors in our SAC-Model. 

In management literature you will often encounter the concept of a best practice. However, until recently no method was available to assess a best practice.