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Daniel Zrymiak is an ASQ Fellow, CSQE, PMP, PSM, and engagement manager at Ultranauts. For more information, call (604) 862-4808, email dzrymiak@ultranauts.co or visit www.ultranauts.co.
How a cost of quality approach, already customized for software and information technology, can be applied toward the deployment and implementation of Quality 4.0 in an organization.
Existing models and quality characteristics used for software, systems, and data quality can be leveraged to identify cost categories and support the creation of a Cost of Quality System for Quality 4.0.
