One of the last things you want to hear if you’re a manufacturer, distributor, vendor, or supplier is “your shipment is stuck and we have no idea when it’ll arrive.” What do you say to your customer? Do you have a backup plan? These are questions that manufacturers, suppliers, and even retailers are faced with. The need for an alternative solution or backup plan is more prevalent now than ever. So, what changed? Recently, the world has been hit hard with supply-chain disruptions that we have yet to recover from.