Rochelle Cook, PhD, CMBB, PMP, CPHQ, Adjunct Professor, College of Continuing and Professional Education, California State University Dominguez Hills, will be speaking at The Quality Show South May 1.
RC: My journey in quality is pretty extensive. I use the expression I cut my teeth in manufacturing. I was exposed to quality in the continuous improvement environments in manufacturing, the organization that I was employed with at the time were all hands in, all feet in, when it came to the continuous improvement philosophy. It was a cultural change for the whole organization. And so that really captured my attention because I saw quality at that point as not just a concept or even a theory, but it was a way of life. And so I really wanted to be a part of that.