Not long ago, I had a conversation with a senior quality manager at a large manufacturing operation about the future of the quality profession. There has been a lot of speculation from many learned professionals, but…there is no definite answer because no one has a crystal ball. Nevertheless, a transformation is definitely underway.
Many quality professionals have been engaged for the last few years to help combine Six Sigma and lean initiatives. Historically, we know that programs evolve after a few years, so we continually find ourselves asking, “What happens after Six Sigma and lean?”