Although some motivational speakers might imply they’ve mastered the art of positive thinking, don’t believe it.

Where are the limits of human potential? Where are the limits of your own personal potential?

It’s a rare company that doesn’t want to implement a better quality system, resulting in performance excellence for their company, employees, customers and stockholders. However, the pursuit of quality is easier said than done.

Have you ever had negative beliefs about yourself?

One of the things that I’ve spent a lot of time talking about in my work or in mentoring others, is the power of positive reinforcements.

The issue of implementing a lasting, meaningful quality transition is so important that I wanted to continue this discussion from last month.

Have you ever talked with a close friend about their thoughts on how you can improve or fit in with others.

Quality doesn’t just happen. It doesn’t come as a result of just the corner office, but of countless people in the organization. Achievement of a robust quality culture is an outcome of the combined efforts of the minds and hearts of everyone working together toward a common cause.

If you don't know where you are going, how will you know when you get there?

Most everyone knows about expectations.