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Home » Authors » Jim L. Smith
Jim L. Smith

Jim L. Smith

Jim L. Smith has more than 45 years of industry experience in operations, engineering, research and development and quality management. You can reach Jim at faceofquality@qualitymag.com

Articles

ARTICLES

Face of Quality
Face of Quality | Jim L. Smith

Organizational Culture

Workplace culture takes work but delivers value
Jimsmith 200
Jim L. Smith
April 8, 2021
No Comments

Even in today’s constantly evolving world, there remains a truism. Those who are more successful produce better results than many of their peers. They do it better and faster than their counterparts. This is not intuitive for everyone. It has to be developed or redefined. 


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JimGems
Jim's Gems

Training

Jimsmith 200
Jim L. Smith
April 4, 2021
Thinking about buying the latest business book or taking a training class?
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Face of Quality
Face of Quality | Jim L. Smith

Pursue Excellence

Change the culture to make continuous improvement a way of life.
Jimsmith 200
Jim L. Smith
March 5, 2021
4 Comments

Continuous improvement activities might be more commonplace today, but how did it evolve? Though not prevalent in all industries, the concepts are widespread throughout many organizations. 


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JimGems
Jim's Gems

Change Perspective

Jimsmith 200
Jim L. Smith
February 21, 2021
Since we are human, it is a safe assumption that at some point you have said to yourself, "Nothing ever goes right for me?"
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Face of Quality

Avoid Disappointment

Plan encouragement and acknowledgement of your people.
Jimsmith 200
Jim L. Smith
February 10, 2021
One Comment

In a recent quality management class, group discussion centered on frustration in the workplace resulting from lack of appropriate employee recognition. Several people recounted how disappointing it was to go “above and beyond” only to find there was little appreciation for what was accomplished.


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Face of Quality

Creativity

People, like businesses, need to be creative or stagnate.
Jimsmith 200
Jim L. Smith
January 6, 2021
2 Comments

Business leaders have long realized that creativity leads to innovation, which is a key ingredient to achieving success. They recognize that innovation is the most important single skill that an organization can possess if it is to remain competitive. 


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JimGems
Jim's Gems

Fail Successfully

Jimsmith 200
Jim L. Smith
December 21, 2020
I recall a study where many people believed they failed more than half the time.
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Face of Quality

The Moment of Truth

Satisfying the customer is all about the money!
Jimsmith 200
Jim L. Smith
December 2, 2020
No Comments

Whether we realize it or not everyone’s job, including the quality professional, comes down to one thing; helping our companies, at least those in business to be profitable, make money! 


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JimGems
Jim's Gems

Self-Accountability

Jimsmith 200
Jim L. Smith
November 24, 2020
It has been argued that in recent years personal accountability seems to be diminishing.
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Face of Quality

Recognition Power: Recognizing Efforts Supports Excellence

Jimsmith 200
Jim L. Smith
November 3, 2020
No Comments

Throughout my career I have seen the power in recognizing people’s efforts. Additionally, numerous studies have shown that when people feel appreciated and get recognized, they are more engaged, motivated, and productive. 


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View All Articles by Jim L. Smith
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April 22, 2021

Quality Pays Off: Building an Effective Quality Management Program

The real cost of quality is the price you pay for not having it. Join us for a webinar that will help you enhance your existing quality management program or provide you with the building blocks for creating a new one.

April 28, 2021

An Introduction to Generative Design for Producing Lightweight Parts with 3D Printing

In this webinar, we will provide a simple overview explaining what generative design is, framed in a way that is applicable to mechanical part design. Increase your confidence to try generative design on a part you have already designed or currently manufacture after a step-by-step tutorial of Fusion 360 where we will produce a lightweight bracket.

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Check out the April 2021 edition of Quality, featuring Navin S. Dedhia, 2021 Quality Professional of the Year, gage solutions, ERP, Automation, NDT, and much more!

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