Quality Magazine logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Quality Magazine logo
  • NEWS
  • PRODUCTS
    • FEATURED PRODUCTS
    • SUBMIT YOUR PRODUCT
  • CHANNELS
    • AUTOMATION
    • MANAGEMENT
    • MEASUREMENT
    • NDT
    • QUALITY 101
    • SOFTWARE
    • TEST & INSPECTION
    • VISION & SENSORS
  • MARKETS
    • AEROSPACE
    • AUTOMOTIVE
    • ENERGY
    • GREEN MANUFACTURING
    • MEDICAL
  • MEDIA
    • A WORD ON QUALITY PUZZLE
    • EBOOKS
    • PODCASTS
    • VIDEOS
    • WEBINARS
  • EVENTS
    • EVENT CALENDAR
    • IMTS
  • DIRECTORIES
    • BUYERS GUIDE >
      • Supplier Insights
    • NDT SOURCEBOOK
    • VISION & SENSORS
    • TAKE A TOUR
  • INFOCENTERS
    • Digital Quality Management Systems
    • NEXT GENERATION SPC & QUALITY ANALYTICS
  • AWARDS
    • ROOKIE OF THE YEAR
    • PLANT OF THE YEAR
    • PROFESSIONAL OF THE YEAR
  • MORE
    • Expert Columns
    • NEWSLETTERS
    • QUALITY STORE
    • INDUSTRY LINKS
    • SPONSOR INSIGHTS
  • EMAG
    • eMAGAZINE
    • ARCHIVES
    • CONTACT
    • ADVERTISE
  • SIGN UP!
The Quality Industry Voices ManagementFace of Quality

Face of Quality

Motives Are Important in Everything We Do

By Jim L. Smith
QM 0222 CLMN Face of Quality Jim Smith 1170x658
January 6, 2023
✕
Image in modal.

The most successful men and women in all walks of life achieved greatness out of a desire to solve a problem, to fulfill a need, or to invent something to benefit society. For many, the key to their success was that they were motivated more, at least in the beginning, by what was needed, or by what they felt they had to do, than thought of financial gain.

Recently, I talked with a young person who sold life insurance. The young woman told me she was thinking of leaving the business to do something different. She was looking for direction, so she asked for suggestions of other business opportunities. I asked why she was considering leaving her current employment, and she said that she wasn’t making any money. “I try hard to sell policies,” she said, “but nobody wants to buy them. It has always been a tough business, but the last couple years have even been more difficult.”

I suggested that maybe the problem is that she has been more motivated by a desire to sell rather than by a desire to help people solve their problems. She quotes some statistics that indicate the average family does not have enough life insurance. Certainly, this seems to be a problem! In trying to solve this problem, she might discover more success providing life insurance to her clients.

The success of our endeavors depends not so much on the endeavors themselves but, rather, on our motive for doing them. It is our motive that makes the difference!

True success comes from working on things we really care about.

A person says, “There ought to be a lot of money in writing children’s books. I will write one.” And then the person is disappointed when it is rejected or doesn’t do well in the market.

Hans Christian Andersen, the Grimm brothers, Lewis Carroll, Mark Twain, and Rudyard Kipling were motivated to write their great children’s stories out of their love for children. Their books and stories have stood the test of time and will likely last hundreds of years, earn millions of dollars, and be remembered for their great contributions to society.

The greatest writers, the greatest quality professionals, the greatest companies – the greatest men and women in all walks of life – achieved greatness out of a desire to solve a problem, to satisfy a need, or to fill a void.

This is not to say that these people or companies did not earn a lot of money for what they produced because many have become wealthy. But in many instances the key to their success is to be found in the fact they were motivated more, at least in the beginning, by what was important to them, what society needed, or by what they felt they had to do, rather than the thought of profit. This is the actual secret – the key to success.

The person going into the restaurant business, for example, who does so with the determination to serve the best food in town, has many more chances of success than does the person who goes into the business solely for the purpose of making money. It’s a matter of motive, of emphasis or reason to do what they’re doing.

This is this true in every walk of life, every line of business, every job of every type and description. The person who made up their mind to offer the best cup of coffee in the world did exactly that. That person, as well as the coffee bean producers, got rich in the process, but getting rich was not likely the initial reason for going into business.

» Read More Face of Quality Columns

There is not a single thing on earth wrong with making money. It is a celebration of outstanding service and success. This is why kids mow lawns, and why millions of people get up every morning to go to work. But success and the money that accompanies it are like happiness. They cannot be sought directly. They are effects; the cause must have a powerful motive behind it.

William Shakespeare and Cecil B. DeMille were successful and became wealthy. Separated as they were in time and talent, and in many other ways, they were motivated by the same thing: to produce the very best and to express the best that was in them.

What is your motive? You might do well to consider that money may not be the primary driver to gauge success. It is at least worth considering your motives and to put them into perspective to see what adjustments might be made. True success comes from working on things we really care about.

KEYWORDS: column continuous improvement manufacturing metrology process control quality professionals

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Qm0222 clmn face p2 author jim smith

Jim L. Smith has more than 45 years of industry experience in operations, engineering, research and development and quality management. You can reach Jim at [email protected]

Recommended Content

JOIN TODAY
to unlock your recommendations.

Already have an account? Sign In

  • 2024 Quality Rookie of the Year Justin Wise 1440x750px banner with "Quality Rookie of the Year" logo inset

    Meet the 2024 Quality Rookie of the Year: Justin Wise

    Justin Wise is an exceptional individual who has been...
    Aerospace
    By: Michelle Bangert
  • Man with umbrella and coat stands outside while it rains at night looking at a building.

    Nondestructive Testing: Is there an ethics problem?

    I was a whistleblower who exposed fraudulent activities...
    NDT
    By: Dale Norwood
  • Unraveling Deflategate: Football stadium with closeup of football on field

    Unraveling the Tom Brady Deflategate

    The Deflategate scandal erupted following the 2014 AFC...
    Measurement
    By: Greg Cenker and Henry Zumbrun
Manage My Account
  • eMagazine Subscriptions
  • Newsletters
  • Online Registration
  • Subscription Customer Service
  • Manage My Preferences

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Quality audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of Quality or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • Key Takeaways for Quality Leaders
    Sponsored byComplianceQuest

    Key Takeaways for Quality Leaders from the 2026 Gartner Magic Quadrant™ for QMS

  • This image shows a person seated next to a Bobcat T66 compact track loader.
    Sponsored byPolyWorks by InnovMetric

    Supercharging Digital Gauging at Bobcat North America

  • Dorsey Calibration Lab photo by Tom LaBarbera Picture this Studios
    Sponsored byDorsey Metrology International

    Ensuring Product Quality in a Competitive Manufacturing Landscape

Popular Stories

iStock-1352825159-jpg.jpg

U.S. Should Substantially Boost Support for Manufacturing USA Program, Issue National Industrial Manufacturing Strategy, Says New Report

Dorsey Calibration Lab photo by Tom LaBarbera Picture this Studios

Ensuring Product Quality in a Competitive Manufacturing Landscape

Visions Sensors Ebook

eBook | How AI-driven Vision Systems Are Transforming Automotive Quality Control

2026 Quality Professional of the Year!

Events

June 22, 2026

Automate 2026

Automate is North America's largest robotics and automation event — and the best place to take your ideas from insight to impact.
 
Our show floor features the world’s leading automation solutions, from AI and robotics to motion control, vision systems, and more. Plus, our educational conference is second to none, led by the brightest minds in automation today.
 
Ready to transform the way you work? Take the next step at Automate.
July 14, 2026

Quality Leaders Forum: Better Communication, Better Quality Data

The Quality Leaders Forum is a quarterly, editor-moderated fireside chat series hosted by Quality Magazine, featuring candid conversations with senior manufacturing and operations executives shaping enterprise-level quality.

View All Submit An Event

Products

Lean Manufacturing and Service Fundamentals, Applications, and Case Studies

Lean Manufacturing and Service Fundamentals, Applications, and Case Studies

See More Products
Rookie of the Year Custom Content

Related Articles

  • Speaking of Quality

    Community is at the Heart of Everything We Do Within ASQ

    See More
  • What We Can Do About the Skills Gap

    See More
  • Face of Quality: Where Do We Go From Here?

    See More

Related Products

See More Products
  • ZEuCDwAAQBAJ.jpg

    Lean Six Sigma In The Age Of Artificial Intelligence: Harnessing The Power Of The Fourth Industrial Revolution

See More Products
×

Stay in the know with Quality’s comprehensive coverage of
the manufacturing and metrology industries.

Newsletters | Website | eMagazine

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Manufacturing Division
    • Store
    • Want More
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • Newsletters
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Market Research
    • Reprints
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing