Over the years, I have seen firsthand that there seems to be no shortage of opportunities for quality professionals to become an irreplaceable member of an organization if they are highly skilled in resolving issues.

For many successful men and women in all walks of life, the key to success was that they were motivated more, at least in the beginning, by what was needed, or by what they felt they had to do, than thought of financial gain.

Recently I had a discussion with a quality manager concerning the focus of quality and what skills are important to success. It centered on the degree of focus which should be placed on the quality tools versus people and teams.

After a presentation, it’s important for me to read the reviews from participants in order to know what worked well and what I should change with future audiences.

Auditors may not have a reputation for great comic timing and super sweet dispositions, but that’s where John Vandenbemden stands out. Meet our 2022 Quality Professional of the Year.

Throughout my career I have seen the power in recognizing people’s efforts. Additionally, numerous studies have shown that when people feel appreciated and get recognized, they are more engaged, motivated, and productive. 

A professional certification is a formal recognition that an individual has demonstrated a proficiency within, and comprehension of, a specified body of knowledge (BoK).

Six Sigma training produces significant pay gap between those who have it, those who don’t.

Scholarship winner Ver-non Wakefield cites passion for quality and bringing about organizational change.