I’ll bet you’ve known people who always seemed to have a positive outlook, but have you tried to define it?

Just about everyone agrees that it's a good thing to be responsible, but not everyone agrees about what "responsibility" means.

Demonstrated by Dr. Joseph M. Juran’s Spiral of Progress, implementing quality is an evolutionary process. This point is so important that countless books and articles have been written on this subject.

Although some motivational speakers might imply they’ve mastered the art of positive thinking, don’t believe it.

Where are the limits of human potential? Where are the limits of your own personal potential?

It’s a rare company that doesn’t want to implement a better quality system, resulting in performance excellence for their company, employees, customers and stockholders. However, the pursuit of quality is easier said than done.

Have you ever had negative beliefs about yourself?

One of the things that I’ve spent a lot of time talking about in my work or in mentoring others, is the power of positive reinforcements.

The issue of implementing a lasting, meaningful quality transition is so important that I wanted to continue this discussion from last month.

Have you ever talked with a close friend about their thoughts on how you can improve or fit in with others.