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Home » Authors » Jim L. Smith

Articles by Jim L. Smith

Face of Quality

Creativity

People, like businesses, need to be creative or stagnate.
Jimsmith 200
Jim L. Smith
January 6, 2021
No Comments

Business leaders have long realized that creativity leads to innovation, which is a key ingredient to achieving success. They recognize that innovation is the most important single skill that an organization can possess if it is to remain competitive. 


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JimGems
Jim's Gems

Fail Successfully

Jimsmith 200
Jim L. Smith
December 21, 2020
I recall a study where many people believed they failed more than half the time.
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Face of Quality

The Moment of Truth

Satisfying the customer is all about the money!
Jimsmith 200
Jim L. Smith
December 2, 2020
No Comments

Whether we realize it or not everyone’s job, including the quality professional, comes down to one thing; helping our companies, at least those in business to be profitable, make money! 


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JimGems
Jim's Gems

Self-Accountability

Jimsmith 200
Jim L. Smith
November 24, 2020
It has been argued that in recent years personal accountability seems to be diminishing.
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Face of Quality

Recognition Power: Recognizing Efforts Supports Excellence

Jimsmith 200
Jim L. Smith
November 3, 2020
No Comments

Throughout my career I have seen the power in recognizing people’s efforts. Additionally, numerous studies have shown that when people feel appreciated and get recognized, they are more engaged, motivated, and productive. 


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Face of Quality

Successful Quality Professionals Go Beyond Normal

Jimsmith 200
Jim L. Smith
September 30, 2020
17 Comments

If anyone has been in quality for some time, they have probably encountered managers who have painful connections to quality. It is likely that some managers would describe their experience as overwhelmingly negative. Some of these people extend these feeling into anything having to do with quality.


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JimGems
Jim's Gems

Education vs Learning

Jimsmith 200
Jim L. Smith
September 14, 2020
The question we learn to ask from an early age is “Will that be on the exam?”
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Face of Quality

Overcoming Resistance

Failed change results in missed opportunities
Jimsmith 200
Jim L. Smith
September 1, 2020
No Comments

In a recent gathering of quality professionals, the subject of unsuccessful change implementation surfaced. Most people understand change is necessary for survival, but in this era it is happening at an unprecedented, almost vertical rate. The bottom line though is that change is uncomfortable for most and it is common for people to resist change.


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JimGems
Jim's Gems

Advantages of Wait Time

Jimsmith 200
Jim L. Smith
August 10, 2020
This may sound ridiculous but there are advantages to waiting and what we do with that time.
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Face of Quality

Core DNA

Three attributes to achieve cultural excellence.
Jimsmith 200
Jim L. Smith
August 4, 2020
No Comments

Some time ago, I spoke to a group about organizational culture. Considering what is happening today it might be appropriate to present a few thoughts to a broader audience. Each person can determine how it might apply to their circumstances.


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January 20, 2021

Data Integrity: A Comparison of Point Cloud and Discrete Measurement Data

In this webinar, experts will explore an innovative, high-speed, non-contact technology that enables three-dimensional accuracy across all data points in a digital twin and contrast this technology with traditional measurement methods such as a CMM.

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This webinar will explore the costs and inefficiencies around paper processes and introduce Digital Clipboard for automating process workflows and improving productivity, increasing data integrity, accelerating reporting and corrective action, as well improving traceability and training. 

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