For a robust quality environment to exist and prosper there has to be teamwork. However, there are misunderstandings about the team of teamwork. For many organizations, it means launching and maintaining teams for isolated projects to improve various outputs.
Have you given any thought about the difference between someone focused on being a perfectionist or a high performer? The difference is quite remarkable. Let's talk about the drive to be perfect and what it can cost you.
For anyone who’s worked in product or service industries, it’s a safe bet that you’ve encountered situations in which problems, once thought to be resolved, resurfaced later.
Demonstrated by Dr. Joseph M. Juran’s Spiral of Progress, implementing quality is an evolutionary process. This point is so important that countless books and articles have been written on this subject.
It’s a rare company that doesn’t want to implement a better quality system, resulting in performance excellence for their company, employees, customers and stockholders. However, the pursuit of quality is easier said than done.