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Quality News

Jim's Gems

Expect the Best

By Jim L. Smith
epub_QM-Columnists-JimsGems-900x550_webp.jpg
Jim Smith
May 21, 2026

Are you meeting expectations? Expect the best, and let your expectations supply the passion and the energy to propel you onward to achievement. In the end, it is mostly up to us. How we react to those times when we are not meeting expectations has a significant impact on the result. Consider the following points...

Our expectations will certainly influence the results we get, so it pays to expect the very best. What has to be done, though, when, despite our best efforts, we are not achieving what we expect?

The answer is quite simple. It’s as easy as adjusting to reality, making the most of what is available, adjust your sights, and move forward. There’s no sense in becoming dissatisfied, disappointed, or disillusioned. These three Ds are self-defeating and will not permit us to achieve anything of real value.

If we choose to look closely, there is often positive energy resulting from failing to meet expectations. (Actually, there might be more positive energy resulting from failure than from success but that’s another story at a later time.) With each disappointment we have the opportunity to learn and apply new thinking. We have the opportunity to fine-tune our approach so that our positive expectations become more attainable than before.

When we expect something of real, meaningful value, we will eventually get it, though often not in the way we initially thought. What may at one time seem to be a disappointment often turns out to be a positive step forward.

Life is filled with surprises. Even the surprises that look as if they’re defeating our expectations could actually end up strengthening our position, and our results. 

Through it all, think positively and continue to expect the best. The more completely and honestly we do so, the more we’ll have every turn of events working in our favor.

Think about it…


LEARN MORE:

Persistence
Regrets
Change Reality 

KEYWORDS: continuous improvement manufacturing metrology process control quality

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Qm0222 clmn face p2 author jim smith

Jim L. Smith has more than 45 years of industry experience in operations, engineering, research and development and quality management. You can reach Jim at [email protected]

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