Change management is a process for ensuring that the people affected by change understand the nature of the change and the reasons for it. Successful change management is an all-hands-on-deck activity.
Organizations must guard against fear of change which tends to paralyze progress. Fear of change is a real and valid concern. People are afraid of change because of its potential impact on them, their function, and even their future. Corporate downsizing and outsourcing cause major disruptions of people’s lives, and continual improvement efforts are often blamed for job losses.