Industry Headlines

Faro Adds Customer Service to Web Site

Faro Technologies Inc. (Lake Mary, FL) has added a customer-exclusive support system to its Web site, www.faro.com, that provides responses to customer inquiries. At the Web site, customers log in to the customer service section and post a question. The automated customer service system instantly searches a solutions database that contains information on installation, applications, specifications, maintenance, training classes, troubleshooting and upgrades. If a solution is not found, the request is routed to a customer service representative who will respond with a solution within 24 hours, according to the company.

Did you enjoy this article? Click here to subscribe to Quality Magazine. 

You must login or register in order to post a comment.

Multimedia

Videos

Podcasts

Karen Spencer, Clinkenbeard's quality manager, discusses what makes the plant stand out, advice for other plants, and looks to the future.
More Podcasts

Quality Magazine

CoverImage

2015 May

The May 2015 edition of Quality Magazine includes articles on cloud technologies, depth gages, ISO 9001, digital inspection and cool new products.

Table Of Contents Subscribe

Topics to Talk About

What topics would you like to see Quality cover more?
View Results Poll Archive

Clear Seas Research

qcast_ClearSeas_logo.gifWith access to over one million professionals and more than 60 industry-specific publications,Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.

STAY CONNECTED

Facebook2015_40 twitter_40px.png  youtube_40px.pnglinkedin_40px.png  GooglePlus_40

eNewsletters