During his recent presentation at the 2009 Quality Measurement Conference, Ted Doiron of NIST called gage blocks, “a zombie technology.” He defined this as, “a dead technology given a semblance of life, but awkward and inefficient, by a supernatural force (human inertia) usually with evil (costly) effects.”
Ask any machinist how statistical process control (SPC) helps him manage his processes. The response is not likely to be positive. It is not uncommon for control charts to be placed around machines and other equipment, showing a history of how certain process parameters or key process characteristics (KPCs) have been performing.
Efficiently managing processes is key to the success of a business. That is all the more true in this tiring economy. An early step in process management is identifying and documenting the main processes. A powerful visual tool, process mapping has been in use for many years.
Volume 6, Issue 28 QUALITY HOME | PRODUCT SPOTLIGHTS | COMMUNITIES | CALENDAR | CLASSIFIEDS In this issue of Quality Magazine's UPDATE: - Toyota to Increase Engine Production in U.S. - Hexagon Announces
Rob Knake, accreditation officer at the American Association for Laboratory Accreditation (A2LA) - a nonprofit accreditation body - takes us through the steps of accrediting a calibration laboratory, what to expect, the costs and the biggest obstacles a lab faces during the process. Visit www.a2la.org for more accreditation information.