The Association For Manufacturing Technology elected its 2013-2014 officers and directors on Friday, March 8, at its 2013 Annual Meeting in Waikoloa, Hawaii.
Collaboration with customers, aggressive miniaturization, and advanced part qualification have earned this micro stamping component supplier the title of 2013 Quality Plant of Year.
Dealing with an unhappy customer doesn’t mean the customer is always right, but dealing with customer complaints presents frontline employees the chance to show your organization really cares about treating them with respect.
While weather might not be a good reason to visit Minneapolis in January, I recently went to Minnesota to visit Top Tool Co., our 2013 Quality Plant of the Year.