Jim L. Smith

Jim L. Smith has more than 45 years of industry experience in operations, engineering, research and development and quality management. You can reach Jim at faceofquality@qualitymag.com

ARTICLES

Can Quality Guarantee Success?

A GOOD QUALITY PROGRAM IS NOT THE ONLY GUARANTOR OF SUCCESS.

Do companies fail because of a lack of a robust quality system? During a recent quality discussion, a quality engineer asked a group of quality professionals if anyone knew of companies who had gone out of business due to quality problems.


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Attitude is a Barometer for Success

Workplace Culture has a lot to do with influencing attitudes.

No doubt you’ve heard the saying “Attitude Is Everything”? While attitude might not really be “everything,” in many situations it is the single most significant determining factor of success.


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Karen Spencer, Clinkenbeard's quality manager, discusses what makes the plant stand out, advice for other plants, and looks to the future.
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2015 May

The May 2015 edition of Quality Magazine includes articles on cloud technologies, depth gages, ISO 9001, digital inspection and cool new products.

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