Socrates said, “The only true wisdom is in knowing you know nothing.” Another great mind, Ed Morse (in his keynote address at this past year’s Coordinate Metrology Society Conference), said, “Data is only as good as what you can do with it.” If you were so inclined to put these two thoughts together, you could see the current dilemma regarding Big Data.
Have you noticed that your orange juice may not just be orange juice anymore? While tasty and nutritious, simple orange juice may not always be enough for our increasingly competitive world. Maybe it has added calcium, or extra vitamins; it may even have an optimized amount of pulp for your individual needs.
Last month, we examined the supply chain. The management of this complex system is a daunting task. That’s why, with this month’s column, we will move the discussion from the system to the standard—specifically, the quality management standard, ISO 9001:2015.
Many quality professionals, including statisticians, have remained mired in their rapidly diminishing consultative roles of teaching statistical tools, analyzing data, designing experiments and performing internal consulting duties while having few leadership responsibilities and limited accountability.
Of all of the changes in ISO 9001:2015, the one that users typically mention as being the one they are most concerned about is Management Commitment (clause 5.1.1). Maybe it is because the change has been emphasized so much in communication and training.