There’s a popular and effective exercise, taught in business schools everywhere, called a SWOT analysis. The concept is to analyze the entirety of a company, organization, or institution by listing its Strengths, Weaknesses, Opportunities, and Threats.
Quality inspectors are the essence of any organization.
September 1, 2016
In one of its simplest definitions, quality represents the state of conformance to requirements. To be able to determine this conformance, we need to compare the product or service to established standard.
I had a discussion recently with someone who, for three decades, had been performing a statistical function at a large manufacturing company. He couldn’t understand why, in spite of excellent job performance reviews, his company had furloughed him indefinitely.
In his article for Computerworld, Paul Glen recounts that when most executives have told him that their operations require more accountability what they are really saying is that they need someone to blame.
During my courses preparing quality professionals to successfully take certification exams offered by American Society for Quality (ASQ), one topic that constantly comes up is the challenge of getting organizational management to support quality initiatives.