Phil Crosby's Legacy

Quality Professionals Need to Remember Crosby's Message

Philip Bayard “Phil” Crosby, one of the most influential quality gurus of the 20th century, passed away August 18, 2001, so I thought it fitting to focus on some his messages for this August column.

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Creating Memories

Acronyms and Mnemonic Devices

Acronyms and mnemonic devices are techniques that help us remember long and/or complex things.

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ASQ to Offer Lean Six Sigma Black Belt, Green Belt Courses

Courses will focus on improving workflow, increasing efficiency and maximizing profitability.

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Carver Inc. Receives ISO 9001:2008 Certification

Carver was assessed and re-certified by EAGLE Registrations Inc.

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Job Satisfaction and New Skills

The quality professionals surveyed said they are happy with their work and looking to improve their skills.

Quality professionals like what they do. According to respondents from Quality’s 14th annual State of the Profession Survey, half of respondents said they are highly satisfied with their job and 44% said they are moderately satisfied.

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Legal Insight

Federal Procurement Contracts

The far system and practices

Procurement is the process by which the federal government acquires goods and services for military and civilian use.

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Face of Quality

Looking to the Future

Jump on the whirlwind of change

Last month I laid out “A Roadmap for the Future” which received a favorable reaction, therefore, I thought I might continue along this path on a subject that is important to every quality professional.

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From the Editor


Quality Pros get it

Mick Jagger sings that he “can’t get no satisfaction.” Double negatives aside, perhaps Mick should have worked in the quality field.

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Speaking of Quality

Culture of Quality and Common Language

Culture is the common language and values put into action

When we talk about a culture, we refer to the values that are shared through stories told throughout the country, state or neighborhood.

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How Closed-Loop Quality Capabilities Help Suppliers Increase Customer Demands

AD suppliers need to improve their quality management capabilities or risk losing contracts to competitors who do.

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Charles J. Hellier has been active in the technology of nondestructive testing and related quality and inspection fields since 1957. Here he talks with Quality's managing editor, Michelle Bangert, about the importance of training.
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2015 January

Check out the January 2015 edition of Quality Magazine for features!

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The Skills Gap

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