When faced with a situation, whether it be a problem or a decision, we typically need the right answer, and quickly! There are many tools, techniques and processes that are at our disposal, such as Six Sigma, but many of these take time.
Several years ago I was inspecting some parts on a small surface plate in the quality lab. Gathered around a larger surface plate a few feet away was an assortment of engineers, supervisors, leads persons, and probably an inspector or two.
The goal of performance management, as defined by the United States Office of Personnel Management, is “improving organizational effectiveness.” Performance management application, however, depends on both the industry and the methodology being applied.
With the economic recovery that has taken place in the U.S. following the “Great Recession” that began in 2008, employment and compensation levels in the nondestructive testing (NDT) and quality inspection industries have also shown resilience.
RISK IS GIVEN A FRONT-AND-CENTER PRESENCE IN SECTION 6 OF THE STANDARD.
October 2, 2015
Years in the making, the ISO 9001:2015 revision has been published. Prior to the release date, auditors, inspectors, quality managers, and many others studied the initial drafts in an attempt to understand the changes.