Management

Case Study

Companies Save Millions By Reducing Warranty Return Rates by 50% or More

How savvy CEOs are finding unique ways to increase profitability by substantially reducing warranty claims.
January 3, 2013

Faced with slimmer profit margins in a shrinking economy, today’s leaders of manufacturing businesses find themselves scrutinizing every aspect of their business model to find ways to shave costs.  Profitability targets are getting harder and harder to attain, while ever-present threats of economic trouble loom ever larger.


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GD&T Workshop

GD&T Functionality

A good way to learn more about GD&T is to critique its application.
January 3, 2013

GD&T is difficult to get right even though it is very logical. What does “right” mean? Right means several things, but mainly that it imposes achievable, fully function based and only necessary permissible limits of imperfection using absolutely syntactically correct code.


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Speaking of Quality

Automotive Quality Improvement Teams

Facilitating and improving a company's supply chain.
January 3, 2013

As the New Year begins, it appears the automotive industry has weathered the literal and figurative storms of 2012. The criticism concerning lack of industry innovation has momentarily quieted as 50 new models were introduced in 2012.


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Legal Insight

Risk Avoidance

Avoiding and managing risks with insurance.
January 3, 2013

Risk can’t be discussed in general terms. Risks are specific in nature. Executives, entrepreneurs and consumers should identify and describe risks as articulately as possible.


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Face of Quality

Effective Goal Setting

Goals serve as road maps to personal and professional success.
January 3, 2013

Goal setting is a powerful process for thinking about your future, motivating yourself, and turning your vision of the future into reality.


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Brighton Cromwell Attains SAE AS9120A Quality Management Certification

December 19, 2012

Supply chain company completes process to meet enhanced aerospace standards.


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Year-to-Date U.S. Manufacturing Technology Orders Up 5.3% Over 2011

December 13, 2012

These numbers and all data in this report are based on the totals of actual data reported by companies participating in the USMTO program.


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Spending Survey

Quality Spending Stays Strong

December 5, 2012

Investing in quality matters, according to Quality’s 13th Annual Spending Survey.


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Face of Quality

Where Is Quality Heading

December 5, 2012
The future of quality is still being written.
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Skilled Workers

A Closer Look at the Skills Gap

December 5, 2012

Quality examines just how pervasive this trend is, and what some manufacturers are doing to combat it.


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Multimedia

Videos

Podcasts

Bill Arbogast explains his perspective on quality, ISO 9001, and how to manage inevitable business changes.


Read: The 2013 Quality Professional of the Year

 
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THE MAGAZINE

Quality Magazine

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2013 May

Check out the May 2013 edition of Quality Magazine for features about Measurement, Software and Test & Inspection.
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A Practical Field Guide for ISO 9001:2008

The purpose of this field guide is to assist organizations, step by step, in implementing a quality management system (QMS) in conformance with ISO 9001:2008, whether from scratch or by transitioning from ISO 9001:2000. It examines each sub-clause of Sections 4–8 of ISO 9001:2008, which contain the requirements, and gives a list of the documentation/documents required, internal audit questions, a summary of management’s responsibilities, and a flowchart of the steps that need to be undertaken to satisfy the requirements.

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